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National Association of Regulatory Utility Commissioners (NARUC) webinar: Understanding and Unlocking the Potential of Cloud Computing and Artificial Intelligence to Improve Utility Service
January 21 @ 2:00 pm - 3:00 pm
Artificial intelligence (AI) tools, often dependent on enabling investments in cloud computing or software-as-a-service platforms, hold great potential for enhancing energy utility service. However, AI tools are relatively new to utilities and state energy regulators, and more information is needed to build a track record on the costs and benefits of AI investments. On this webinar, panelists will present their views on the value of AI to utilities and customers, important concerns regulators should keep in mind when considering AI proposals, and barriers to broader AI use across the utility industry.